Effective date: August 26, 2026 · HOO Longevity is operated by Hoo AI Agency LLC · Contact: support@hoolongevity.com · (586) 321-3377
This Privacy Policy explains how HOO Longevity (operated by Hoo AI Agency LLC, "HOO," "we," "us") collects, uses, and protects information when you visit hoolongevity.com, complete an intake at intake.hoolongevity.com, or use the patient portal at portal.hoolongevity.com. Health information you provide in connection with medical care is additionally protected as described in our HIPAA Privacy Notice.
Information you give us: name, email, phone, shipping address, payment details, and the answers you provide in health intake questionnaires. Information collected automatically: device type, browser, pages visited, and general analytics data collected through standard web technologies. We do not sell your personal information.
To provide the services you request: connecting you with an independent licensed medical provider, coordinating pharmacy fulfillment and shipping, processing payments, and responding to support requests. To operate and improve the site, and, only with your consent, to send you marketing communications, which you can opt out of at any time via the link in any email.
Your information is shared only with the parties needed to deliver your care: the independent licensed medical practice that reviews your visit, the licensed pharmacies that fill your prescriptions, our telehealth platform provider, payment processors, and shipping carriers. Each is bound by contractual and/or legal confidentiality obligations. We may disclose information where required by law.
You may request access to, correction of, or deletion of your personal information by emailing support@hoolongevity.com. Depending on your state, you may have additional privacy rights; we honor verified requests consistent with applicable law. We retain records only as long as needed for care, legal, and accounting purposes.
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the data, including encryption in transit. No method of transmission is 100% secure; please contact us immediately if you suspect any unauthorized access to your account.
Rx programs require an online visit with a licensed provider · results vary.
