Prescription products are only dispensed after a licensed provider has reviewed your online visit and approved treatment for you. Completing an order does not guarantee that a prescription will be issued.
Typical timeline:
Please note that pharmacies do not process or ship orders on weekends or holidays.
Shipping is included in the price of your program. You will not be charged a separate shipping fee.
Prescription products are dispensed and shipped by our partner pharmacy in temperature-controlled packaging where required to protect the product. You will receive a shipping confirmation with tracking information once your order leaves the pharmacy.
We ship within the United States only. We do not ship internationally, and we cannot ship to P.O. boxes — a street address is required at checkout.
Services are available only in jurisdictions where affiliated medical providers are licensed to practice and where pharmacy partners are authorized to dispense medications. Availability may vary by state and is subject to applicable laws, regulations, and licensure requirements. Certain medications, formulations, or fulfillment options may vary depending on state-specific pharmacy regulations and dispensing restrictions.
Your medication will not be shipped in child-resistant packaging. Please keep it out of the reach of children.
We are not responsible for delays caused by the carrier, weather, or other circumstances outside our control. If your order arrives damaged or does not arrive, contact us at support@hoolongevity.com and we will work with the pharmacy to resolve it.
Prescription products cannot be returned for reuse or resale. See our Refund Policy.
Hoo AI Agency LLC (d/b/a HŌŌ Longevity)
53357 Gregory Dr
Macomb, MI 48042
Phone: (586) 321-3377
Email: support@hoolongevity.com
