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Shipping Policy

Effective date: August 26, 2026 · HOO Longevity is operated by Hoo AI Agency LLC · Contact: support@hoolongevity.com · (586) 321-3377

Timing

A licensed provider reviews your intake within 24-48 hours. Once prescribed, medication is dispensed by a licensed U.S. pharmacy and ships in days. Most patients receive their first shipment within about a week of completing their visit.

How it ships

Medications ship in discreet, temperature-appropriate packaging from licensed U.S. pharmacies. Tracking is provided by email as soon as your order leaves the pharmacy.

Issues

If a shipment is delayed, lost, or arrives compromised, contact support@hoolongevity.com. A real human answers, and we will resolve it at no cost to you. Refrigerated items that spend too long in transit are replaced, not argued about.

Where we ship

We ship within the United States. Not all programs are available in all states; availability is confirmed during your online visit.

Rx programs require an online visit with a licensed provider · results vary.